Last updated: 9 July 2026
1. Basic information about the provider
The provider of the services and products presented on the tehstop.si website is TEHSTOP, računalniško programiranje, svetovanje ter storitve, Karmen Baron s.p. (short name: TEHSTOP, Karmen Baron s.p.), Limbuška cesta 29, 2341 Limbuš, Slovenia.
Registration number: 9008314000
Tax number: 48831565
The company is not a VAT payer, so VAT is not charged on prices.
Email: [email protected], phone: +386 51 650 117 / +386 51 396 078.
2. General provisions and validity
These terms and conditions ("terms") govern the relationship between Tehstop and the customer for the rental of technical equipment, the sale of consumable materials, and the provision of technical services for events. By submitting an inquiry or order, or by signing a rental agreement, the customer confirms that they are aware of and accept these terms. These terms apply to relationships with both consumers and business customers; certain provisions apply exclusively to consumers, as defined by consumer protection law.
3. Services and products
Tehstop offers the rental of technical and event equipment (e.g. sound, lighting, stage technology and similar), the sale of consumable materials (e.g. haze fluid and related products), and technical execution and support for events. The specific offer, scope of services and prices are determined individually for each order, based on the customer's inquiry.
4. Inquiry, offer and ordering process
The customer submits an inquiry via the website, email or phone. Based on the inquiry, Tehstop prepares an offer describing the equipment or services, the price, and the terms of performance. A contract between Tehstop and the customer is formed once the customer confirms the offer, or once both parties sign a rental agreement. Tehstop reserves the right not to provide an offer or accept an order, for example if the requested equipment is not available for the desired dates.
5. Prices and payment terms
Prices are stated in euros. As Tehstop is not a VAT payer, VAT is not included in the price. Payment is made on the basis of an issued invoice or pro forma invoice, generally by bank transfer, within the deadline stated on the invoice or offer. Tehstop reserves the right to require full or partial prepayment before carrying out the rental or service.
6. Equipment rental – pick-up, use and return
When picking up equipment, the renter must present a valid identity document (ID card or passport) for identity verification, and in certain cases a rental agreement is also signed at pick-up, setting out the rental terms, any security deposit, and the deadline and manner of returning the equipment in more detail. The renter must use the equipment carefully, in accordance with instructions and its intended purpose, and return it by the agreed deadline in the condition in which it was received, allowing for normal wear and tear.
7. Liability for equipment, damage and loss
The renter is responsible for the equipment from the moment of pick-up until it is returned to Tehstop. If the equipment is damaged, lost or stolen during the rental, the renter must reimburse Tehstop for the cost of repair or the replacement value of the equipment. A more detailed arrangement of liability and any security deposit may be set out in the rental agreement signed at pick-up.
8. Sale of goods (consumable materials)
The purchase of consumable materials (e.g. haze fluid and similar products) follows the same inquiry, offer and payment process as equipment rental, as described in these terms. Goods are considered received once the customer collects them in person, or once they are collected by the chosen delivery provider on the customer's behalf.
9. Cancelling or changing a reservation
If you need to cancel or change an already confirmed reservation for equipment rental or services, please notify us as soon as possible at [email protected] or by phone. The possibility of cancellation, any cancellation costs, or rescheduling will be agreed on a case-by-case basis, depending on how far in advance of the event the cancellation is communicated and how much preparation for the rental or service has already been carried out.
10. Complaints
Please send any complaints regarding equipment, products or the service performed to us in writing at [email protected], if possible together with photos and a description of the issue. We will respond to a received complaint within a reasonable time, generally within 8 working days. In accordance with the act governing out-of-court resolution of consumer disputes, we do not recognize any out-of-court dispute resolution provider as competent to resolve a dispute that a consumer could initiate under that act.
11. Limitation of liability
Tehstop strives to ensure the equipment functions properly and that services are carried out to a high standard. We are not liable for damage arising from improper use of the equipment by the customer, force majeure, or circumstances beyond Tehstop's control. Tehstop's liability for any damage is limited to the value of the order concerned, except where the law provides otherwise.
12. Protection of personal data
We process the personal data you provide when making an inquiry, order or rental in accordance with our Privacy Policy, available on this website.
13. Dispute resolution and jurisdiction
These terms and the relationship between Tehstop and the customer are governed by the law of the Republic of Slovenia. We aim to resolve any disputes amicably; if this is not possible, the competent court in Maribor shall have jurisdiction.
14. Final provisions
Tehstop may amend these terms from time to time, for example due to changes in legislation or in its range of services; the version in force at any given time is published on this website and applies to orders submitted after its publication. For any questions regarding these terms, we can be reached at [email protected].